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If you're a new Canadian player, don't get confused—only register if you're at least 18 years old. It is required to confirm your identity when you create an account, and all the information you give must be correct in order to keep using the features. You can use $ to make your first deposit and keep track of your balance. Withdrawals are processed in the same way as previous deposits, which are shown in $. It can take up to 48 hours to process a transaction, not including bank holidays. Bonuses and promotional credits can only be withdrawn after certain playthrough requirements have been met. There are limits on how much you can win in bonus rounds. Check your account for more information. Account inactivity for six months in a row will cause a temporary suspension. To reactivate, you need to get in touch with support directly and may need to send in new proof of identity. Live chat and email support for Canadian users is available every day of the week. Always use official channels to talk to people about your account and play games safely. Sign up today to manage your entertainment with full transparency and enjoy safe transactions, fair play, and support in your area.
Before you make a transaction, check the payment limits. For example, the minimum deposit is usually 10 $, and the minimum withdrawal is 20 $. If you need quick transactions, raise your initial deposit. Smaller amounts may not be eligible for promotional offers.
| How Processing Deposits | Processing of Withdrawals | Extra Fees | |
|---|---|---|---|
| Visa/MasterCard | Now | 1 to 3 business days | No costs |
| Skrill/Neteller | Instant | within 24 hours | No fees |
| Transfer Money | Three business days at most | Three to seven business days | Possible fees from banks |
When you can, use the same method to deposit and withdraw money. You may need to do more verification if you change your payment method.
Before claiming a bonus, make sure to read the full description. Some promotions require users to play through the bonus amount 35 times before they can request a withdrawal in $. For instance, if you accept a reward of 100 $, you must play through a total of 3,500 $ on qualifying games before any winnings can be added to your main balance.
Depending on the type of entertainment you choose, your contributions will be different. For example, slots usually count 100% towards turnover requirements, but table games like blackjack or roulette might only count for 10% or even 0%. Always consult the game weighting chart to plan your play effectively.
Be aware of maximum stakes allowed while using active bonuses. Placing a round exceeding 5 $ (or equivalent) could void gains and forfeit the remaining offer. This stipulation applies until all turnover conditions are met in full.
Time limitations apply–most promotions require fulfillment of requirements within 30 days. Failure to meet deadlines may result in removal of both bonus and any related winnings from your account.
Withdrawals requested before satisfying turnover conditions will typically result in the forfeit of both the reward and any associated earnings. To avoid disappointment, monitor your progress regularly under the ‘My Bonuses’ or similar section of your user profile.
If you have questions regarding playthrough calculations or qualifying activities, customer support is available for guidance tailored to your specific bonus. This helps ensure you meet all requirements and enjoy a smoother experience withdrawing your $ balance.
Focus first on reading the bonus details during registration, as each incentive comes with specific limits and eligibility requirements for Canadian users. Welcome offers are typically granted only to new account holders making their first deposit to $ balance, and are often automatically credited if standard conditions are met. Regular reloads and loyalty programs may be available after meeting initial criteria, but these are usually restricted to one per person, device, or IP address. No-deposit rewards are available in some cases but usually require manual activation via the account dashboard or through a promo code. Free spins are applied to select slots, with caps on maximum wins (e.g. up to 100 $ per batch), and both spins and winnings often expire if not used or played through within 7 days. Cashbacks and match add-ons come with specific minimum deposit limits and maximum cashout ceilings–commonly, for cashback, only net losses over a calculated period are eligible. Pay special attention to these ceilings, such as a maximum of 500 $ per bonus instance.
Only one promotional offer is redeemable at a time. Attempting to stack multiple rewards or transfer bonus funds between accounts is strictly forbidden and can result in voiding of credits or account suspension. Abuse, such as minimal risk betting or using multiple accounts, triggers forfeiture of winnings.
Before withdrawing bonus-related winnings in $, all usage and playthrough mandates must be satisfied. Always check for exclusions–certain banking methods or specific games might not contribute or could reduce bonus validity.
Contact support promptly if you encounter eligibility issues or discrepancies following the activation or use of any reward or limited-time incentive.
Maintain uninterrupted access by ensuring your account data is always accurate and up to date. Incorrect or misleading personal details often trigger restrictions or freezing. Regular checks and prompt updates help avoid unexpected interruptions.
Multiple profiles are strictly prohibited. Users found registering more than once–whether accidentally or intentionally–risk immediate shutdown of all associated profiles and potential forfeiture of balance in $.
Abuse of bonuses, including attempting to bypass eligibility rules or misusing promotional offers, frequently results in disabling profiles and removing bonus-associated winnings.
Suspected illegal actions–such as fraud, collusion, or use of automated software–lead to immediate lockdown. Systems actively monitor for irregular gameplay or payment activity, so always stick to fair play.
If inactivity persists for a predefined period, dormant accounts may be temporarily suspended or, in extreme cases, permanently closed. Check local policies regarding dormant status and handling of funds in $.
Failure to complete verification or ignoring repeated requests for essential documents results in restricted access and, eventually, full closure. Promptly provide requested identification to avoid disruption.
Always use your personal information accurately and ensure you are the sole individual accessing your account. Sharing credentials or allowing others to participate using your login is strictly prohibited and may result in account restrictions.
Engage only in activities that comply with established game rules; avoid any tools, software, or external assistance that might provide unfair advantage.
Report any software glitches, technical errors, or suspicious activities immediately through official support channels. Withholding such information or attempting to exploit system vulnerabilities may lead to permanent exclusion.
Keep your device secure, use strong passwords, and do not disclose sensitive details to third parties; unauthorized or fraudulent transactions can lead to financial and legal consequences.
Every participant must be above the minimum legal age required in Canada. Age misrepresentation is strictly forbidden and can result in forfeiture of any $ balance.
Avoid creating multiple profiles or using proxy servers to mask your geographic location; only one account per person, household, or IP address is allowed unless stated otherwise in the user agreement.
Ensure you follow all regional laws and ethics relevant to Canada, contributing to a transparent and fair environment for all involved.
Contact customer support immediately via live chat or email if you believe your query was handled incorrectly or your balance in $ is affected. Always keep relevant transaction records and correspondence as supporting evidence.
Canadian users can take their case to an approved independent alternative dispute resolution (ADR) provider in Canada if the internal team doesn't fix their problem. As part of the mediation process, you may have to send in copies of all your letters and proof of who you are. You have six months from the operator's last decision to get in touch with the ADR body. Players can get an ADR review for free, and the provider will give them a binding solution within 90 days, unless they say otherwise. Always use the email address you registered with and make sure your information is up to date. Keep any confirmation emails you get about changes or results related to your dispute.
Bonus
for first deposit
1000CAD + 250 FS
